Hotel Maya, Long Beach - Reviews, Room Options & Prices 2025

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About the Hotel

700 Queensway Drive, Long Beach, California, United States, 90802

Hotel Maya - A Doubletree By Hilton Hotel is a 4-star Latin American-inspired resort spread across 14 acres of tropical gardens with 500 palm trees, featuring 199 rooms with oceanfront views. The property includes a 6,500-square-foot urban beach with 285 tons of sand, seven fire pits, and a waterfront pool with floating cabanas.

Bay View Accommodations

DoubleTree By Hilton rooms showcase private balconies with ocean and garden views, featuring split-level Loft Suites with mezzanine bedrooms overlooking the bay. Each accommodation includes Sweet Dreams plush-top beds, 55-inch UHD HDR TVs, and ergonomic workstations.

Award-Winning Latin Dining

Fuego restaurant, recipient of AAA's Four Diamond award, serves Mexican and Latin cuisine for breakfast, lunch, and dinner. The venue features 13-foot-tall retractable glass walls and waterfront patio dining with views of the Pacific Ocean and Queen Mary.

Waterfront Event Venues

The property offers seven distinct indoor-outdoor event spaces totaling 30000 square feet, including the Lagunita Pavilion with cathedral-style ceilings and the Miramar ballroom accommodating 180 guests. Recreational amenities include bicycle rentals, sailing, paddleboarding, and a seaside fitness center.

Downtown Bay Location

Hotel Maya - A Doubletree By Hilton Hotel sits across Queensway Bay from Downtown Long Beach, 0.5 miles from The Queen Mary and 0.8 miles from the Aquarium of the Pacific. The property provides complimentary downtown shuttle service and seasonal water taxi access via private dock.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Room Garden View

Max:

4 persons

44 m²

Bed options:

1 King-size bed

Air conditioning

room details

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Queen Room Two Queen Beds

Max:

4 persons

44 m²

Bed options:

2 King Size Beds

Air conditioning

room details

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Queen Room Two Queen Beds Bay View

Max:

4 persons

46 m²

Bed options:

2 King Size Beds

Sea view

Air conditioning

room details

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Price and Room Availability Calendar

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Getting around

A guide to all available transportation options

City Centre

Long Beach 1.8 km

Airports

Long Beach (LGB) 14.2 km

Los Angeles International (LAX) 36.3 km

Train

Norwalk/ Santa Fe Springs Metrolink Station 21.9 km

Bus

Bus stop100 m

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Delicious On-Site Dining

“I had an very nice dining experience at the on-site restaurant, Fuego. The diverse menu offered something for everyone, and the food was absolutely delicious. I found myself coming back for more as the service was great as well.” view full review

Relaxing Pool Area

“The pool area at Hotel Maya was a fantastic spot to unwind. I loved lounging by the water, soaking up the sun. The ambiance was perfect for relaxation after a day of exploring, and the hot tub was a good bonus!” view full review

Spacious and Comfortable Room

“I stayed in a spacious room that had modern amenities and a lovely balcony overlooking the water. The bed was incredibly comfortable, allowing for restful nights after my adventures. It truly felt like a home away from home.” view full review

Fun Evening Options

“Evenings at the hotel were so much fun! I enjoyed sitting around the fire pits, which added a cozy ambiance. It was perfect for enjoying conversations with friends and making lasting memories.” view full review

General

No smoking on site
Paid Wi-Fi
Paid parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Luggage storage
Lift
ATM/Cash machine
Vending machines
Fireplace
Electric vehicle charging station
Fire extinguishers

Sports & Fitness

Fitness centre
Water sports
Cycling
Table tennis

Services

Shuttle service
Room service
Laundry
Dry cleaning

Dining

Restaurant
Bar/ Lounge area

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Spa & Leisure

Heated swimming pool
Outdoor swimming pool
Sun loungers
Sun terrace
Garden area
Jacuzzi

Room features

Air conditioning
Heating
Terrace
Garden furniture

Bathroom

Free toiletries

Location

700 Queensway Drive, Long Beach, California, United States, 90802

Map view

700 Queensway Drive, Long Beach, California, United States, 90802

City landmarks

1126 Queens Hwy

The Queen Mary

1.2 km

Aquarium

Aquarium of the Pacific

1.3 km

Shopping Area

Shoreline Village

1.8 km

Event hall

Long Beach Convention & Entertainment Center

2.1 km

Park

Shoreline Aquatic Park

1.2 km

1126 Queens Hwy

Scorpion Submarine

880 m

THE PIKE at Rainbow Harbor

1.5 km

Shopping Area

The Pike Outlets

1.4 km

60 Bay St The Pike Outlets

The Pike Ferris Wheel

980 m

Pine Avenue

1.8 km

California State University

780 m

400 E Shoreline Drive North Side Of Shoreline Drive

Rainbow Lagoon Park

2.1 km

Race track

Toyota Grand Prix of Long Beach

1.1 km

Scorpion

790 m

419 Shoreline Village Dr

Californian

820 m

Offshore Water Sports

910 m

Museum

Museum of Latin American Art

2.6 km

151 S Pine Ave

Laugh Factory Long Beach

940 m

South B Street

B Street Pier

1.7 km

Edison Theatre

2.2 km

Harry Bridges Memorial Park

1.0 km

First Congregational Church

1.5 km

Looff's Amusements

1.1 km

Pepperdine University

1.2 km

Drake Park

2.4 km

Long Beach Bayou

1.2 km

Toyota Grand Prix of Long Beach Start

1.2 km

Long Beach Jazz Festival

1.2 km

City Place Long Beach

2.6 km

Port of Long Beach

5.2 km

Nearby

Harry Bridges Memorial Park

500 m

Restaurants

The Reef Restaurant

430 m

880 S Harbor Scenic Dr

Gladstone's Long Beach

1.5 km

330 South Pine Avenue

Louisiana Charlie's

2.0 km

429 Shoreline Village Dr

Outback Steakhouse

1.4 km

20 W Shorline Drive

Tokyo Wako

1.5 km

310 S Pine Ave

Chili's

1.4 km

30 Shoreline Dr W

Reviews and Ratings

Feedback from previous guests about their experience.

60%

enjoyed the hotel and would happily stay again

6.0/10

Guest rating

Rooms

7.6

Location

8.8

Service

7.2

Dining

6.6

Chuck

United States, March 2025

5.8/10

I had a beautiful stay at Hotel Maya, enjoying the stunning water view from my King Deluxe room's balcony. The hotel has a lovely tropical ambiance, although I noticed some areas need updating. I appreciated the warm cookie welcome, but I was a bit disappointed with the cleanliness of the room and the additional parking fees.

Rooms

8.0

The King Deluxe room was spacious with a fantastic water view, featuring a nice balcony. However, I found the furniture a bit dated, and I would have liked more charging options for devices.

Service

7.0

The staff was professional and polite, making the check-in and check-out processes smooth. I enjoyed the warm welcome with cookies, but some improvements could be made in responsiveness to guest needs.

Location

9.0

The hotel is in a prime location next to the Long Beach cruise terminal, making it convenient for travelers. I appreciated the lovely walking paths along the water.

Dining

7.0

The food at the Fuego restaurant was good, especially the breakfast buffet. However, I felt some of the room service options didn't match the quality for the price.

Facilities

6.0

The outdoor areas, including gardens and fire pits, were inviting, but the pool area was locked during my stay, which I found a little disappointing. Parking was convenient but came at a high fee.

James

United States, March 2025

5.2/10

My stay at Hotel Maya was quite mixed. While I loved the spacious room with a lovely balcony overlooking the water, my experience was marred by rude interactions with the staff. I expected more from a Hilton hotel, especially given my loyalty to the brand. The overall ambiance was nice, but the service left a lot to be desired.

Rooms

6.0

I had a king room with a garden view that was spacious, but the decor felt minimal and lacked warmth. The outdoor access was a unique feature, although it did make me question the cleanliness, especially after seeing the dirty floor.

Service

5.0

Unfortunately, my experience with the staff was disappointing. When I raised concerns, I encountered a lack of professionalism that I found unacceptable. They didn't seem to care about addressing my issues or making my stay pleasant.

Location

8.0

The hotel's location is convenient, especially being near major attractions and the Long Beach cruise terminal. The area is lovely, making it easy to walk to nearby restaurants.

Dining

6.0

The dining at Fuego restaurant was decent, but it didn't impress me like I hoped. The continental breakfast wasn't very extensive, making it a bit underwhelming for the start of my day.

Facilities

6.0

The hotel has some good facilities like the pool area, but some aspects, like room service, could have been improved. The mixed experiences made it hard to fully enjoy what was offered.

Norman

United States, January 2025

6.4/10

My stay at Hotel Maya was a mixed bag. On one hand, I loved the beautiful views of the water from my balcony and enjoyed the comfortable accommodations. The outdoor areas with fire pits were great for relaxation, and the staff was generally helpful. However, there were some service hiccups, including issues with check-in and dining experiences that left me a bit disappointed.

Rooms

8.0

The room was clean and offered a lovely water view from the balcony. I appreciated the thoughtful details like slippers and robes provided for guests.

Service

6.0

While the staff was friendly, I experienced some delays at check-in and missed out on a few perks because they were not communicated. The service at the restaurant also fell short of expectations.

Location

8.0

The hotel is conveniently located near the Long Beach cruise terminal, making it easy to access local attractions. I enjoyed the peaceful atmosphere that felt slightly removed from the hustle of the area.

Dining

5.0

I found the food at the restaurant to be just okay, and the limited offerings for breakfast were disappointing. It was a shame since the ambiance was nice.

Facilities

7.0

The pool and outdoor areas were nice, but I felt that the hot tub needed better upkeep. The amenities were decent but could have been improved for such a lovely location.

Judith

United States, January 2025

6.6/10

During my stay at Hotel Maya, I enjoyed the stunning views and the convenient location right by the Long Beach Cruise Terminal. The service was excellent, especially the warm welcome from the staff at check-in. However, the noise level from the elevator was quite disruptive, making it hard to sleep at times.

Rooms

8.0

My room was spacious and clean, featuring a lovely balcony with a water view. I did find the bathroom well-appointed, although the sliding barn door was a bit loud. Some room features could use an upgrade, like the lack of USB charging ports.

Service

9.0

The staff was incredibly welcoming and helpful throughout my stay. I especially appreciated the complimentary warm cookies and bottled water at check-in. However, I did encounter some noise issues from the elevator, which could have been managed better.

Location

9.0

Hotel Maya's location is fantastic, with easy access to the beach and a shuttle service available to nearby attractions. It made my travels more convenient, especially being so close to the cruise terminal.

Dining

8.0

I dined at Fuego restaurant and found the food quite tasty, with a great selection for breakfast though the service could be a bit slow. I enjoyed the ambiance and the views from the restaurant, making for a lovely dining experience.

Facilities

8.0

The hotel's outdoor areas, like the gardens and fire pits, added a nice touch to my stay. Although I didn’t get to use the pool due to my schedule, it looked appealing. The shuttle service was a definite plus for getting around.

Bud

United States, November 2024

6.2/10

My stay at Hotel Maya was enjoyable overall, especially with the beautiful views of the bay and the excellent service from the friendly staff. However, the amenities could use some improvement. I had a few hiccups, like the noisy room next to the elevator and some issues with amenities such as television channels available, which dampened my experience a bit.

Rooms

8.0

The Queen Room I stayed in was spacious and clean, boasting a stunning view of the bay, especially at night. The sliding patio doors were a nice touch for a refreshing breeze. but my next-door location to the elevator made it a bit noisy during the night.

Service

9.0

The staff was incredibly friendly and attentive, addressing my needs efficiently. They even provided a smooth shuttle service to nearby attractions, which was a big plus for me. yet there were some minor service-related issues that I felt could be improved.

Location

10.0

The hotel is perfectly situated near the Long Beach cruise terminal and local attractions, making it very convenient for my travel plans. I enjoyed morning walks down to the Queen Mary. the proximity really enhanced my stay.

Dining

7.0

I had a great dining experience at Fuego, where the food was delicious. However, I found the continental options somewhat limited during my stay, which was a bit disappointing. more variety would have made it even better.

Facilities

6.0

Facilities like the outdoor fire pits and areas for games provided a unique touch, enhancing the relaxing ambience. However, some amenities fell short, like the television channels being very limited. it was not ideal for family downtime.