Hotel Maya - A Doubletree By Hilton Hotel Long Beach, Long Beach - Reviews, Room Options & Prices 2025

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About the Hotel

700 Queensway Drive, Long Beach, California, United States of America, 90802

Hotel Maya - A Doubletree By Hilton Hotel is a 4-star Latin American-inspired resort spread across 14 acres of tropical gardens with 500 palm trees, featuring 199 rooms with oceanfront views. The property includes a 6,500-square-foot urban beach with 285 tons of sand, seven fire pits, and a waterfront pool with floating cabanas.

Bay View Accommodations

DoubleTree By Hilton rooms showcase private balconies with ocean and garden views, featuring split-level Loft Suites with mezzanine bedrooms overlooking the bay. Each accommodation includes Sweet Dreams plush-top beds, 55-inch UHD HDR TVs, and ergonomic workstations.

Award-Winning Latin Dining

Fuego restaurant, recipient of AAA's Four Diamond award, serves Mexican and Latin cuisine for breakfast, lunch, and dinner. The venue features 13-foot-tall retractable glass walls and waterfront patio dining with views of the Pacific Ocean and Queen Mary.

Waterfront Event Venues

The property offers seven distinct indoor-outdoor event spaces totaling 30000 square feet, including the Lagunita Pavilion with cathedral-style ceilings and the Miramar ballroom accommodating 180 guests. Recreational amenities include bicycle rentals, sailing, paddleboarding, and a seaside fitness center.

Downtown Bay Location

Hotel Maya - A Doubletree By Hilton Hotel sits across Queensway Bay from Downtown Long Beach, 0.5 miles from The Queen Mary and 0.8 miles from the Aquarium of the Pacific. The property provides complimentary downtown shuttle service and seasonal water taxi access via private dock.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Room

Max:

4 persons

45 m²

Bed options:

1 King Size Bed

Garden view

Air conditioning

room details

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Queen Room

Max:

4 persons

45 m²

Bed options:

2 King Size Beds

Garden view

Air conditioning

room details

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Queen Room

Max:

4 persons

45 m²

Bed options:

2 King Size Beds

Sea view

Air conditioning

room details

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Getting around

A guide to all available transportation options

City Center

Long Beach 1.1 mi

Airports

Long Beach (LGB) 8.8 mi

Los Angeles International (LAX) 22.6 mi

Train

Norwalk/ Santa Fe Springs Metrolink Station 13.6 mi

Bus

Bus stop400 ft

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Wi-Fi

Parking

USD 40 per day

Baggage storage

24-hour services

24-hour reception

General

Non-smoking property
Paid Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Elevator
ATM/Cash machine
Sundry/Convenience store
Gift/Newsstand
Fireplace
Ice machine
Multilingual staff

Sports & Fitness

Fitness center
Tennis
Fitness studio

Services

Paid valet parking
Room service
Bicycle rental
Dry cleaning
Wedding services
Newspaper service
Bell staff/Porter
Computer connection

Dining

Paid breakfast
Restaurant
Bar/ Lounge area
Picnic area/ Tables

Business

Business center
Meeting/ Banquet facilities

Facilities for people with disabilities

Bathroom for disabled

Spa & Leisure

Outdoor heated swimming pool
Ballroom
Garden area

Room features

Wi-Fi in rooms
Air conditioning
In-room safe
Sitting area
Tea and coffee facilities
Ironing facilities

Media

Flat-screen TV
Cable/ Satellite television
Telephone
AM/FM alarm clock

Location

700 Queensway Drive, Long Beach, California, United States of America, 90802

Map view

700 Queensway Drive, Long Beach, California, United States of America, 90802

City landmarks

1126 Queens Hwy

Queen Mary

4100 ft

Aquarium

Aquarium of the Pacific

4300 ft

Shopping Area

Shoreline Village

1.1 mi

Events

Long Beach Convention and Entertainment Center

1.3 mi

Parks

Shoreline Aquatic Park

3800 ft

1126 Queens Hwy

Scorpion Submarine

2900 ft

The Pike at Rainbow Harbor

4900 ft

Shopping Area

The Pike at Rainbow Harbor

4700 ft

60 Bay St The Pike Outlets

The Pike Ferris Wheel

3300 ft

Pine Avenue

1.1 mi

California State University

2600 ft

400 E Shoreline Drive North Side Of Shoreline Drive

Rainbow Lagoon Park

1.3 mi

Race track

Toyota Grand Prix of Long Beach

3700 ft

Scorpion

2600 ft

419 Shoreline Village Dr

Californian

2700 ft

Offshore Water Sports

3000 ft

Museums

Museum of Latin American Art

1.6 mi

151 S Pine Ave

Laugh Factory Long Beach

3100 ft

South B Street

B Street Pier

1.0 mi

Edison Theatre

1.4 mi

Harry Bridges Memorial Park

3400 ft

First Congregational Church

4900 ft

Looff's Amusements

3800 ft

Pepperdine University

3800 ft

Drake Park

1.5 mi

Long Beach Bayou

4000 ft

Toyota Grand Prix of Long Beach Start

4000 ft

Long Beach Jazz Festival

4100 ft

City Place Long Beach

1.6 mi

Port of Long Beach

3.2 mi

Nearby

Harry Bridges Memorial Park

1700 ft

Restaurants

The Reef Restaurant

1500 ft

880 S Harbor Scenic Dr

Gladstone's Long Beach

4900 ft

330 South Pine Avenue

Louisiana Charlie's

1.3 mi

429 Shoreline Village Dr

Outback Steakhouse

4500 ft

20 W Shorline Drive

Tokyo Wako

4900 ft

310 S Pine Ave

Chili's

4500 ft

30 Shoreline Dr W

Reviews and Ratings

Feedback from previous guests about their experience.

80%

enjoyed the hotel and would happily stay again

8.0/10

Great

Rooms

7.6

Location

8.8

Service

7.2

Dining

6.6

Chuck

United States of America, March 2025

5.8/10

I had a beautiful stay at Hotel Maya, enjoying the stunning water view from my King Deluxe room's balcony. The hotel has a lovely tropical ambiance, although I noticed some areas need updating. I appreciated the warm cookie welcome, but I was a bit disappointed with the cleanliness of the room and the additional parking fees.

Rooms

8.0

The King Deluxe room was spacious with a fantastic water view, featuring a nice balcony. However, I found the furniture a bit dated, and I would have liked more charging options for devices.

Service

7.0

The staff was professional and polite, making the check-in and check-out processes smooth. I enjoyed the warm welcome with cookies, but some improvements could be made in responsiveness to guest needs.

Location

9.0

The hotel is in a prime location next to the Long Beach cruise terminal, making it convenient for travelers. I appreciated the lovely walking paths along the water.

Dining

7.0

The food at the Fuego restaurant was good, especially the breakfast buffet. However, I felt some of the room service options didn't match the quality for the price.

Facilities

6.0

The outdoor areas, including gardens and fire pits, were inviting, but the pool area was locked during my stay, which I found a little disappointing. Parking was convenient but came at a high fee.

James

United States of America, March 2025

5.2/10

My stay at Hotel Maya was quite mixed. While I loved the spacious room with a lovely balcony overlooking the water, my experience was marred by rude interactions with the staff. I expected more from a Hilton hotel, especially given my loyalty to the brand. The overall ambiance was nice, but the service left a lot to be desired.

Rooms

6.0

I had a king room with a garden view that was spacious, but the decor felt minimal and lacked warmth. The outdoor access was a unique feature, although it did make me question the cleanliness, especially after seeing the dirty floor.

Service

5.0

Unfortunately, my experience with the staff was disappointing. When I raised concerns, I encountered a lack of professionalism that I found unacceptable. They didn't seem to care about addressing my issues or making my stay pleasant.

Location

8.0

The hotel's location is convenient, especially being near major attractions and the Long Beach cruise terminal. The area is lovely, making it easy to walk to nearby restaurants.

Dining

6.0

The dining at Fuego restaurant was decent, but it didn't impress me like I hoped. The continental breakfast wasn't very extensive, making it a bit underwhelming for the start of my day.

Facilities

6.0

The hotel has some good facilities like the pool area, but some aspects, like room service, could have been improved. The mixed experiences made it hard to fully enjoy what was offered.

Norman

United States of America, January 2025

6.4/10

My stay at Hotel Maya was a mixed bag. On one hand, I loved the beautiful views of the water from my balcony and enjoyed the comfortable accommodations. The outdoor areas with fire pits were great for relaxation, and the staff was generally helpful. However, there were some service hiccups, including issues with check-in and dining experiences that left me a bit disappointed.

Rooms

8.0

The room was clean and offered a lovely water view from the balcony. I appreciated the thoughtful details like slippers and robes provided for guests.

Service

6.0

While the staff was friendly, I experienced some delays at check-in and missed out on a few perks because they were not communicated. The service at the restaurant also fell short of expectations.

Location

8.0

The hotel is conveniently located near the Long Beach cruise terminal, making it easy to access local attractions. I enjoyed the peaceful atmosphere that felt slightly removed from the hustle of the area.

Dining

5.0

I found the food at the restaurant to be just okay, and the limited offerings for breakfast were disappointing. It was a shame since the ambiance was nice.

Facilities

7.0

The pool and outdoor areas were nice, but I felt that the hot tub needed better upkeep. The amenities were decent but could have been improved for such a lovely location.

Judith

United States of America, January 2025

6.6/10

During my stay at Hotel Maya, I enjoyed the stunning views and the convenient location right by the Long Beach Cruise Terminal. The service was excellent, especially the warm welcome from the staff at check-in. However, the noise level from the elevator was quite disruptive, making it hard to sleep at times.

Rooms

8.0

My room was spacious and clean, featuring a lovely balcony with a water view. I did find the bathroom well-appointed, although the sliding barn door was a bit loud. Some room features could use an upgrade, like the lack of USB charging ports.

Service

9.0

The staff was incredibly welcoming and helpful throughout my stay. I especially appreciated the complimentary warm cookies and bottled water at check-in. However, I did encounter some noise issues from the elevator, which could have been managed better.

Location

9.0

Hotel Maya's location is fantastic, with easy access to the beach and a shuttle service available to nearby attractions. It made my travels more convenient, especially being so close to the cruise terminal.

Dining

8.0

I dined at Fuego restaurant and found the food quite tasty, with a great selection for breakfast though the service could be a bit slow. I enjoyed the ambiance and the views from the restaurant, making for a lovely dining experience.

Facilities

8.0

The hotel's outdoor areas, like the gardens and fire pits, added a nice touch to my stay. Although I didn’t get to use the pool due to my schedule, it looked appealing. The shuttle service was a definite plus for getting around.

Bud

United States of America, November 2024

6.2/10

My stay at Hotel Maya was enjoyable overall, especially with the beautiful views of the bay and the excellent service from the friendly staff. However, the amenities could use some improvement. I had a few hiccups, like the noisy room next to the elevator and some issues with amenities such as television channels available, which dampened my experience a bit.

Rooms

8.0

The Queen Room I stayed in was spacious and clean, boasting a stunning view of the bay, especially at night. The sliding patio doors were a nice touch for a refreshing breeze. but my next-door location to the elevator made it a bit noisy during the night.

Service

9.0

The staff was incredibly friendly and attentive, addressing my needs efficiently. They even provided a smooth shuttle service to nearby attractions, which was a big plus for me. yet there were some minor service-related issues that I felt could be improved.

Location

10.0

The hotel is perfectly situated near the Long Beach cruise terminal and local attractions, making it very convenient for my travel plans. I enjoyed morning walks down to the Queen Mary. the proximity really enhanced my stay.

Dining

7.0

I had a great dining experience at Fuego, where the food was delicious. However, I found the continental options somewhat limited during my stay, which was a bit disappointing. more variety would have made it even better.

Facilities

6.0

Facilities like the outdoor fire pits and areas for games provided a unique touch, enhancing the relaxing ambience. However, some amenities fell short, like the television channels being very limited. it was not ideal for family downtime.